SAFETY & QUALITY
For several years our practice has passed accreditation to National Safety and Quality Health Service (NSQHS) Standards. This is a process to ensure we implement and adhere to approved policies and protocols in clinical procedures including sterilisation and infection control.
Health care in Australia is delivered in a variety of settings including hospitals, office based practices and community settings. The Australian Commission on Safety and Quality in Health Care has developed ten National Safety and Quality Health Service Standards to drive the implementation and use of safety and quality systems and improve the quality of health service provision in Australia. The NSQHS Standards focus on areas that are essential to improving patient safety and quality of care and include:
GOVERNANCE FOR SAFETY & QUALITY IN HEALTH SERVICE ORGANISATIONS
PARTNERING WITH CONSUMERS
HEALTHCARE ASSOCIATED INFRECTIONS
PATIENT IDENTIFICATION & PROCEDURE MATCHING
BLOOD & BLOOD PRODUCTS
The NSQHS Standards provide a nationally consistent statement of the level of care consumers should be able to expect from health services. The Standards were developed in consultation and collaboration with government health departments and ministries in Australia, technical experts and a wide range of stakeholders, including health professionals and consumers.
Accreditation is a system to promote and support safe patient care and continuous quality improvement of health providers through process of regular assessment and review.
By itself accreditation does not ensure quality of health care provided to patients. However, accreditation is effective as part of an improvement system because it can verify that actions are being taken, that system data and information are being used to inform the analysis od issues and program solutions, and that safety and quality improvement is being achieved.
Assessment against the NSQHS Standards will determine whether health providers have systems in place to assure minimum standards of safety and quality, and will assist health providers who have achieved the minimum requirements to identify aspirational and developmental goals.
The Commission has formally approved accrediting agencies to assess the health providers using the NSQHS Standards. The agency accrediting our practice is QIP (Quality Innovation Performance) which is part of The AGPAL Group of Companies. AGPAL is accredited by the International Society of Quality in Health Care (ISQua) and is the leading general practice accreditation provider in Australia.
More information is available at www.safetyandquality.gov.au